Company Policy

How Horizech LTD works — with clients, with the people who use what we make, and with each other. Short, because a policy nobody reads protects nobody.

Last updated: 20 August 2026

1. Conduct

We deal honestly with clients, partners and the people who use our products. We do not misrepresent what our software does, what stage it is at, or who is behind it. Where something is unfinished we say so — including on our own marketing pages.

2. What we ship

We do not describe a product as available until it is, or claim a capability it does not have. Two examples we hold ourselves to: the Captain Password vault is not end-to-end encrypted and we never say it is, and AlgoGraphia sends what you type to a third-party model provider, which its own page states plainly. Both are in the Privacy Policy.

3. Equality and respect

We do not discriminate on race, sex, gender identity, sexual orientation, disability, age, religion or belief — in hiring, in who we work with, or in how anyone is treated day to day. Our team works across several countries and time zones, and that is treated as normal rather than as an exception to manage.

4. Accessibility

Our sites and applications are built to be usable with a keyboard, to respect the operating system's reduced-motion and colour-scheme settings, and never to rely on colour alone to carry meaning. Where we fall short of that we would rather hear about it — get in touch.

5. Security and data

We collect as little personal data as we can get away with, keep credentials out of logs and source control, and do not sell anyone's data. Vulnerability reports are welcome and are answered — see Contact for how to send one.

6. Compliance

Horizech LTD is registered in England & Wales and meets the obligations that come with that, including the statutory disclosures on Company details. Other Horizech companies are separately registered and responsible for their own obligations in their own jurisdictions; this policy speaks for Horizech LTD.

7. If we get it wrong

Tell us. Contact reaches a person, not a queue. If it concerns your personal data and you are not satisfied with our answer, you can also complain to the UK Information Commissioner's Office.